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Very helpful and insightful
June 17, 2020
Agent: Robert Underwood, Broker
We worked with Robert Underwood with Triwood realty when we were selling our fathers house after his passing. It was a very tough time and a delicate situation for my sister and I. Robert was so wonderful throughout the whole process and made it much easier and pleasant than we’d expected! He was very knowledgeable, insightful and had a wonderful way of sharing his expertise without pushing any kind of agenda. He was very flexible and wanted to make sure our wishes for the home were met. We had multiple offers on the house and he was very helpful in assisting us to navigate through our options. Neither my sister nor myself had ever sold a house before and he was very patient with us and answered our thousands of questions happily. We ended up having a bit of a bidding war over the house n got over-asking within a week or so of the house being on the market! We’re happy to see our dads house go into the right hands and also relieved that we got a good sale. I highly recommend this company- whether you’re new or a regular investor, these guys will bend over backwards to meet your needs.
-- Wendy M.
February 20, 2023
I was already listing my place with an old friend of over 20 years when I meet Tess accidentally when she stopped at my home to pick up stuff I was selling or giving away. I let her do a presentation that evening and was so impressed I gave her the listing. She not only sold my place in one day but got over 20,000 more for the condo. It was a very easy closing. I would recommend Tess to anyone buying or selling a home. I feel I am a good judge of realtors since I worked with over 1000 of them for over 20 years in the home warranty industry.
-- Madeline A.
July 24, 2021
Tess was so helpful to us in buying our home. She was willing to tour house after house, and quickly grasped the features that meant the most to us. She helped us to make good use of our time, which was particularly important during COVID. She helped us to present attractive offers, and recommended that we switch lenders to one that was more responsive after we had challenges with the first lender. After losing out on a couple houses, she helped us to secure the home of our dreams (though we did have to pay more than we planned). In this crazy market, it is important to have someone great on your team. Tess is that agent.
-- Leah W.
June 16, 2021
"Tess is a class act. We originally met her at an open house she hosted in late 1993. She stuck with us all through my very picky purchasing process. She represented us in the purchase of our new home in '96 and again on the sale of that home and purchase of our new home. In every instance shes provided top-notch service! Its a pleasure to work with Tess and Windermere. " Thank you Linda Walton
-- Linda W.
March 18, 2021
"Tess went far beyond the line of duty and we commend her very highly. You are lucky to have her on your staff!"
-- John and Kate B.
September 11, 2020
Words will not be enough to try to thank our agent Tess Guerzon Cabrera. She conducted herself very professionally in all the phases of selling our house. She showed a lot of kindness and patience in meeting our needs. In so many ways she went way beyond what one would expect from their real state agent. We had many challenges in selling our house because we were out of state. As I personally told her, she’s one of the most patient people I had ever met. I would highly recommend her to anyone selling or buying a house!! Thanks so much Tess!
-- Celia D.
August 25, 2020
Tess,I wanted to take the time to thank you for the great job you did on the recent sale of my property in Kent.• Your approach was very professional right from the beginning. Because the property had been listed before I received over 500 calls from agents wanting to re-list the property. When you and I talked we decided on a follow up strategy and you stuck to it with follow up calls based on the time frame we agreed to. Even though it took a couple of years to get to the point where I was ready to relist the property you stuck with our strategy.o One thing that became obvious to me from that experience is that the Seattle market has too many listing agents and not enough selling agents! You were not just interested in securing my listing, you were interested in selling my property. Big difference! • I live outside Washington and the way you handled the transaction did not require me to come to Seattle for the listing or sale of the property. This was especially important to me.• Finally, you brought added value to the transaction. You were able to stage the property which I believe helped sell the property and saved me money. This is something not every agent is able to do or understands the value of. Thanks again for the great job!
-- Doug B.